TOKYO, JAPAN

ERP Design, Development and Implementation for Semi Conductor Manufacturer

As a Scrum Master, I led three cross-functional teams in Tokyo, Japan, to successfully develop and implement a new ERP system for a key client. The project was a critical transformation initiative designed to streamline the client’s business operations, enhance data visibility, and improve overall efficiency. My role was to facilitate the Scrum process, ensure effective communication between teams, and drive the successful delivery of the ERP system on time and within scope.

Key Responsibilities and Achievements:

• Team Leadership and Coaching: I led three Scrum teams composed of developers, business analysts, and QA specialists. My primary responsibility was to guide the teams through the Scrum framework, helping them understand Agile principles and ensuring that they stayed focused on delivering high-quality work. I coached team members on best practices for Agile, fostering a collaborative and self-organizing environment that empowered teams to take ownership of their work.
• Sprint Planning and Execution: I facilitated all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. By ensuring these meetings were productive and focused, I helped the teams maintain momentum and ensure that sprint goals were consistently met. I worked closely with the Product Owner and stakeholders to ensure clear and prioritized product backlogs, enabling the teams to align their work with the client’s business objectives.
• Cross-Team Collaboration: Managing three teams required strong coordination to ensure that all dependencies were addressed and that progress was aligned. I facilitated communication across teams and worked closely with other Scrum Masters, stakeholders, and project managers to resolve any issues that arose and ensure smooth integration between different modules of the ERP system.
• Removing Impediments: A core part of my role was identifying and removing obstacles that could hinder the teams’ progress. Whether it was resolving technical challenges, facilitating decision-making, or addressing resource constraints, I proactively worked to eliminate roadblocks and maintain a steady flow of work. This ensured that teams could deliver high-quality work on schedule.
• Stakeholder Engagement and Reporting: I maintained regular communication with key stakeholders, providing updates on project progress, risks, and issues. I worked with the client to set realistic expectations and provided insights on team performance and project metrics. My focus on transparency and collaboration helped build trust with the client and ensured that the ERP implementation met their requirements.
• Cultural Sensitivity and Communication: Given the project’s location in Tokyo, I navigated cultural nuances and worked to ensure effective communication across diverse teams. I adapted my leadership style to align with local work practices, fostering a supportive and inclusive environment that valued diverse perspectives while maintaining alignment with global objectives.

The successful implementation of the new ERP system resulted in improved operational efficiency, enhanced data accuracy, and a more streamlined workflow for the client. By guiding the teams through the Scrum process and fostering an Agile mindset, I contributed to the successful delivery of the project, meeting both business and technical goals within the defined timeline and budget.